The good, the bad, and the ugly

Twelve hour days working in a garden center and thousands of people make for some interesting work stories, I see all kinds of humanity. On a given day I hear Spanish, Polish, Greek, Russian, Indian and a few others I can't identify. I see people at their best and worst. I had the day off, so I thought I would share.

The Good.
An old woman who came in and asked what kind of tree had strong branches that would be good for swings and treehouses. She didn't have grandchildren, she just thought that if she planted a tree like that in her backyard, someday the children of future homeowners would enjoy it. I sold her a red maple.
Customers who recognize me, and say hello. Year after year.
A guy came in with an extremely overgrown sansevieria plant that he said had been in his family for 80 years, he wanted to know how to break up the clump and repot them for his 6 grandchildren. I did it for him, no charge.
A Polish guy came in desperately looking for seed potatoes, He was so thrilled to find them, I thought he was going to kiss my boss on the mouth. He bought our last 3 bags.

The Bad
A woman collapsed in the perennial department, I think she was on chemo, her wig slipped off. Her daughter was with her. The ambulance took her away, we heard later that she had died. That night after we closed, there was still a car in the lot.
A fender bender in the parking lot ended in a fist fight and the police were called.
2 customers bump carts and start shouting obscenities at each other over it. One lady had 4 kids with her, she didn't seem to care.

The ugly.
People can't read. If a sign says $4.00 off roses, they think the roses cost $4.00, and accuse us of false advertising.
Some people are so dumb, I don't know how they can get up in the morning, and take a shower without drowning in the tub.
Our plant guarantee is good for 2 years, if it dies for any reason, you get a store credit for 50% of what you paid. They get pissed and say, "Home Depot is a 100% guarantee, so have to  match that" My response...
1.By that logic, if your neighbor paints his house purple, you have to as well.
2. YOU planted it, not me (did you do it right? seems simple to me, but I guess you never thought to ask when you bought it, whose fault was that?)
3. YOU chose the location to plant, not me
4. YOU were in charge of watering it, it not me
5. YOU watched it for insects and diseases, not me (and did you even notice its slow decline, or call and ask what was wrong? No? whose fault was that? You say it died overnight? only one thing kills that fast, see point 4.)
6. Did it die from an act of God? I understand that that isn't your fault, but it isn't mine either.
7. The guarantee is on the bottom of your receipt, on the bottom of the loading tickets, and on a 6 foot sign in the yard, if you didn't read that paragraph of plain English, whose fault is that?
And they still blame me...