McDonalds and the 21st Century

Brad

Shared on Sat, 06/10/2006 - 14:40
I live in Claifornia.  In CA we have many non-english speaking individuals.  This sometimes becomes a problem when going to, say, a fast food restaurant.  Add to that communication problem a 2-way intercom that muffles everything you and the employee says at the drive-through, and you can see how I could get pissed off sometimes.
    "Can I get a a number 10 with a coke."
    "Number 2?"
    "no, teeeen."
    "we don hav that kind of drink"
    ":what?"
    "seventen-forty at the front window"

DAMN!

Anyway, McDonalds freaked me out the other day because the voice on the intercom was, how can I say this... white.  Not just white, but perky white.  Clear and friendly, I thought they had hit the employee jackpot.  I get to the window to pay and there is a hispanic male who obviously doesnt speak very much english and certainly didnt take my order.  I am, for a time, confused.

I think for a while and this is what I came up with.  To help make the drive through faster, there is a pre-recorded greeting.
  
 "welcome to mcdonalds, would you like a value meal today?"

Then, there is either some type of voice recogntion or the person with the headset is taking the order.

There are many pre-recorded messages, including, "im sorry, i did not get that..." and recordings that verify what you ordered.

Its cool.  Its also sad.  But, hey, we only have people from 50+ countries living here in California - thank god mcdonalds took the time to help us communicate with each other.  God forbid we use english anymore in America.

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