Important Information

English_C6H6

Shared on Fri, 09/14/2007 - 14:23

Sorry for the double blog, but just got some important info from Comcast's new customer support staff.

"The 8 megabyte line is twice as fast as the 6 megabyte line."

"Speedboost makes your computer faster when downloading and uploading."

and, best of all:

Her: "The 8 megabyte line is $53 per month if you do not subscribe to any other services"

Me: "What's the upload speed?"

Her: "8 megabytes."

Me: "Hm, probably not. That's the download speed, do you see anything about upload speed."

*multiple clicking sounds*

New Girl: "Tier two technical service, this is -------, how can I help you?"

Me: "Could you tell me what the upload speed is on the 8 mb service tier?"

New Girl: "512K, but Speedboost makes it faster when you're uploading data or files."

Me, trying not to laugh: "So it's 512k when I'm not using it and faster when I am?"

New Girl: "Yes sir"

Me: "How much faster."

New Girl: "I dunno, just faster."

Comments

Baine's picture
Submitted by Baine on Fri, 09/14/2007 - 16:03
Thumbs down for bad mouthing technical support.
MikeTheKnife's picture
Submitted by MikeTheKnife on Fri, 09/14/2007 - 16:13
Thumbs up for angering Baine
ATC_1982's picture
Submitted by ATC_1982 on Fri, 09/14/2007 - 14:23
New Girl Must be Blonde
SciDad23's picture
Submitted by SciDad23 on Sat, 09/15/2007 - 12:54
Thumbs sideways cause it's easy to anger Baine now that he's married, but technical support "screwage" rules.
rabbmasterflash's picture
Submitted by rabbmasterflash on Fri, 09/14/2007 - 15:39
nice work English

Join our Universe

Connect with 2o2p