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Finally Heard Back From Baskin Robbins

G
GIJoeBob

A few weeks back I blogged about my incident at Baskin Robbins. I finally heard back from their corporate HQ. I had hoped my letter to the manager would have worked but I never heard back from him/her.

I finally received a letter today (with my name misspelled) that I will paraphrase-

We are sorry to hear of your experience at Baskin Robbins.

All Baskin Robbins are locally owned so it is not actually our fault.

We will be sure to tell the appropriate people about what happened.

We are so sorry that we are giving you some gift certificates to make up for it.

View Image

Sincerely,

Baskin Robbins


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I am not really interested in going back to Baskin Robbins since the manager blew me off so I am going to mail my $6 in gift certificates to the first person to send me a PM with their mailing address. THE CONTEST IS OVER. THE GIFT CERTIFICATES HAVE BEEN CLAIMED. THANKS.

Comments (6)

B
Bertt·
that sounds like a chicken shit reply on their behalf! It's not our fault?! Asshats! Here's six dollars, please come again? man, corporate America can suck it sometimes.
G
GIJoeBob·
Yeah, the exact wording is this-\r \r \"As you may know, the majority of our shops are individually owned and operated businesses. As an independent owner, the franchisee is responsible for all the day-to-day operational aspects of their business. All employees at the shop are employees of the franchisee who hires, trains and supervises all shop personnel. \"\r \r What a crock.
M
M13a77·
report them to the Better Business Bureau. Its not much but its something.
S
StunGib·
Not our fault. But the independant franchise displays the BR logo. So ultimately it is your fault. Well vote with your feet and go to DQ I guess. :(
H
hilskie·
MMMMM...oreo brownie earthquake...\r \r that's better than anything you'll find at BR.. ;)
D
dkarp1·
What's even funnier is that as I was reading this page, there was a baskin robbins banner ad directly above it.!?!