hilskie
Shared on Mon, 03/12/2007 - 13:45Have experienced the worst weekend! I am totally into getting my parents yard all spiffed up. We have a riding lawn mower, chain saw, hedge trimmer...oooh I LOVE yard power tools...ahem, back to my story.
So...I ordered a few things from Home Depot online because they didn't carry what I wanted in the stores...typical. The items were:
I know, right!?! So, I call the customer service number...and they inform me that they can't just send a new one, I have to go through the whole damn process of sending it back and waiting for them to credit my card before I can buy a new one...ugh! It made me so mad.
So, today I talked with the delivery service that's going to come pick up the item, and they told me that Home Depot requests that they deliver the item even if it's obviously damaged because the customer might decide to keep it!!!! Plus, I can't even take it into the local store to exchange it...I think that is rediculous! Can you believe that? I am so not impressed with home De pot...I want to drive a gauss warthog over to the store and blow it up. Anyone wanna hop in the hog with me?
So...I ordered a few things from Home Depot online because they didn't carry what I wanted in the stores...typical. The items were:
- A tow behind cart - you know to pull behind the lawn "tractor"...to take yard wastes away, or bring large quantities of wood up to the house.
- A deck box - it's by rubbermaid, it's big and I can put all my new toys in it, and I don't have to worry about them getting ruined in my father's garage
- A heavy duty grill cover - an essential item in Western "it rains all the damn time" Washington. :)
I know, right!?! So, I call the customer service number...and they inform me that they can't just send a new one, I have to go through the whole damn process of sending it back and waiting for them to credit my card before I can buy a new one...ugh! It made me so mad.
So, today I talked with the delivery service that's going to come pick up the item, and they told me that Home Depot requests that they deliver the item even if it's obviously damaged because the customer might decide to keep it!!!! Plus, I can't even take it into the local store to exchange it...I think that is rediculous! Can you believe that? I am so not impressed with home De pot...I want to drive a gauss warthog over to the store and blow it up. Anyone wanna hop in the hog with me?
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Comments
Submitted by Devonsangel on Mon, 03/12/2007 - 14:15
Submitted by doorgunnerjgs on Mon, 03/12/2007 - 14:47
Submitted by Brainwashed_360 on Mon, 03/12/2007 - 14:55
Submitted by Cranefolder on Mon, 03/12/2007 - 15:00
Submitted by OldManRiver48 on Mon, 03/12/2007 - 15:24
Submitted by wilderz on Mon, 03/12/2007 - 15:53
Submitted by GIJoeBob on Mon, 03/12/2007 - 15:56
Submitted by mrsleestak on Tue, 03/13/2007 - 14:17
Submitted by hilskie on Mon, 03/12/2007 - 16:33
Submitted by Kwazy on Mon, 03/12/2007 - 21:08