Stupid banks

Kwazy

Shared on Fri, 02/27/2009 - 11:33

I just got a letter from Capital One today. I've had one of their credit cards for somewhere between 6-10 years. Always been in good standing, never missed a payment, 95% of the time I pay the balance off at the end of the month. Here's what it said:

"Due to extraordinary changes in the economic enviroment, we're reviewing our existing credit card accounts. Having considered these economic conditions, your account's current Purchase rate, and the lenth of time you're had this rate and account, we will be increasing your Purchase rate. We're also raising your Cash Advance and Default rates."

The account has had a fixed interest rate since I got it of 8.9% (awesome, I know). They're increasing it to.......17.9% VARIABLE!. This is 14.65% above AN HISTORICALLY LOW PRIME RATE! This mneans that when the Prime goes up to a more traditional level, the rate should approach 30%.

So I called them up on the phone and spoke with a very nice woman named Sheena. Here's a rough transcript of the meat of the conversation:

Me: Well, why was my account singled out

Sheena: Well Kwazy, it wasn't just you...it was 26 million cards we've had to slightly increase the purchase rate.

Me: Slightly? It's doubled!

Sheena: You have to understand Capital One wants to stay in business, and due to the harsh economic environment, we unfortunately have to raise our rates. Besides, it appears you pay your balance off every month most of the time anyways. So the interest rate increase won't really affect you.

Me: Yes, most months I do. Every once in a while I carry a balance month to month.

Sheena: Yes, but you usually don't.

Me: Sheena, I'm going to imagine that you usually don't need the spare tire and jack in the trunk of your car. But I bet you wouldn't want to give it up just because Goodyear told you the cost of rubber was increasing and they needed you to buy more tires, and if you didn't like it they could just come and take all the tires off your wheels?

Sheena: No, I wouldn't like that.

Me: Me either. Don't get me wrong, I know you're doing your job and you've been very nice, but I just won't use this card anymore if you increase the rate by that much. I'll just use one of my other cards with better rates.

Sheena: I'm sorry, but I think you'll be seeing all the other companies follow suit with in the next few weeks.

In the end I settled for an increase of ONLY 75% instead of 100% and 10,000 rewards points. Sheena is right, the rate increase really won't affect me that much as I rarely carry a balance. But so many people do, and the rate increase is retroactive to include past purchases if you read the fine writing on the notice.

So, to summarize:

-Your credit card company is likely getting ready to screw you

-They're all going to do it, so you can't play one against the other

-Aren't these banks the butt-munches we're bailing out which CAUSED the "extraordinary change in the economic environment?"

Flipping great.

 

 

Comments

millfire517's picture
Submitted by millfire517 on Fri, 02/27/2009 - 11:39
i know i researched canceling my wifes card, but it seems cancelling a CC account will harm your credit score aswell, so we are going to knock her balance off, its only like 150 dollars so its not bad, but still, the rates are aweful
dkhodz's picture
Submitted by dkhodz on Fri, 02/27/2009 - 11:41
Uh-oh. I'm in trouble.
doorgunnerjgs's picture
Submitted by doorgunnerjgs on Fri, 02/27/2009 - 12:11
Yeah, we got the same letter. We're closing the account (or we'll just let it sit in the drawer to rot).
RyanFromVegas's picture
Submitted by RyanFromVegas on Fri, 02/27/2009 - 13:38
Just my 2 cents, but I cancel my cards when they become useless to me. The slight hit to your credit score is short term. Over the years I have been bit many times by cards sitting in the drawer. At some point the card company will decide to sell you something that they decide you cant live without like a crappy insurance policy that will pay off your credit balance if you die..anyways you suddenly have a $30 or so charge on your card that you dont oven open the bills for anymore and suddenly your getting calls by collection agencies. After a few hours playing phone tag with multiple people who only want to talk you out of reversing the charges and cancelling the card you still end up with a collecion agency hit on your credit rating.
SamuraiCoder's picture
Submitted by SamuraiCoder on Fri, 02/27/2009 - 16:23
Unfortunately Kwazy you were targeted because you DON'T carry any balance. They are not making any money on you at all. They need to try to turn that into a little cash. And threatening to cancel the card won;t do anything either. Again, they aren't making any money on you. You are not an important customer from their point of view. They're douchebags.
Armorsmith76's picture
Submitted by Armorsmith76 on Tue, 03/03/2009 - 13:26
This is part of why we quit credit cards altogether after college. The unappealing solution that America needs is. 1. Use a debit card, or paypal 2. live within your means 3. save up for big purchases and wait to buy it, instead of using credit to get it now (see rule 1) Of course none of that is the American way...
dkhodz's picture
Submitted by dkhodz on Mon, 03/02/2009 - 09:58
Got the letter. Will be declining the changes and paying off the balance over time.
Kwazy's picture
Submitted by Kwazy on Mon, 03/02/2009 - 10:33
Hodz, from CapOne or another bank? Just curious.
Kwazy's picture
Submitted by Kwazy on Fri, 02/27/2009 - 21:01
Samurai, I don't carry a balance usually, but I do spend several hundred dollars a month on Amazon (we buy a lot of our normal household stuff through the site). Don't they get like 4% right off the top of that bill? Four percent of $500 is still $20 a month. Not a prince's ransom by any means, but it's virtually guaranteed money for them. Or least it was.
Rayne46's picture
Submitted by Rayne46 on Sat, 02/28/2009 - 01:00
Those greedy banks are hitting us up for more $$$ on top of what we're going to be paying them with the bailout. What the government should've done is given the bailout money to the people so we can use it to pay off loans, credit cards, etc...It would've served a dual purpose by getting rid of individual debt with the banks getting their bailout money anyway. But if they can hit us up for the dough twice instead of just once, why not? Hope those bastards rot in hell.
dkhodz's picture
Submitted by dkhodz on Mon, 03/02/2009 - 18:58
@Kwazy Capital One

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