Surprised

I've had the Motorola e815 for a couple months now and hated it. Had problems from the get-go and wasn't customizable enough for me. Lately i've been having problems charging it and yesterday it wouldn't let me charge at all. I was 2 seconds away from slamming it against the wall when I stopped myself. Figured it was worth a shot to take it into my local Verizon store that had tech guy's.

The store was packed but I waited my turn. When I got to the tech counter, I told them it wouldn't charge. The first thing they do is check for water damage, there's a sticker inside that changes color when wet. If there was water damage you're fucked and you can't argue because of this sticker. Mine passed the test and i was told to come back in 45 minutes to either, pick up my fixed phone or my new replacement phone! I am a total skeptic and always think the worst, so i knew that things couldn't go this smoothly.

The wife and I run over to Kohls and get some shopping done and then head back to the store after an hour. The guy told me it was a warranty issue but they didn't have any e815's in stock to give me. told me they would ship me one next week. Usually I would give in and take it in the ass, but not today! I pointed to my 9 1/2 month, 1 week over due, pregnant wife and told the dude I needed one now. Told him she could go into labor at any moment and I need a phone so she could reach me. He said that was a good enough reason and upgraded me to an LG VX8300 for free! 5 minutes later I had the new phone in hand and was thanking my wife for letting me use the ultimate trump card!