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DirecTv Sucks!

OrzoKhan

Shared on Sat, 10/04/2008 - 17:10

I have been a loyal DirecTv customer for over 10 years.
That said I warn everyone to stay away from that company unless you have tons of money to piss away!
Don't get me wrong, thier programming is outstanding but, thier hardware, warranties, and cust service blows!
10 months ago I paid over $200 for a HD DVR from DirecTv. Now it takes over 10 sec. to change the channel or bring up the guide. After dealing with cust service making me reset my reciever numerous times they told me they would send me a new reciever for $99 plus $30 shipping. WTF? A piece of electronics that cost me over $200 is only under warranty for 3 months? Not to mention I had to sign a 2 year contract to get the reciever for $200 instead of the $400 they wanted to upgrade my existing service!
I have long been a supporter of DirecTv, but no longer, I am here to tell you to stay away from this evil corporation that only wants your money and nothing else.

I have two Xbox 360s, a piece of hardware known for failing. Say what you will about Microsoft but they took a one year warranty and extended it for 3 years! This is impressive in todays day and age. Microsoft has done many things wrong but, at least they stepped up to the plate when push came to shove! I only bring this up to say that more companies should take a lesson from them in this aspect and if I didn't say it earlier DirecTv sucks! Please, for your own good stay away!

Comments

dkhodz's picture
Submitted by dkhodz on Tue, 09/01/2009 - 15:18
I agree DirecTV sucks. They screwed me over by lying to me about what I needed to do when I moved and then gave me the runaround for months and months before I finally had to cave and pay them money they didn't deserve.
TANK's picture
Submitted by TANK on Sat, 10/04/2008 - 17:25
I've been comparing DirecTV and DIshNetwork over the past month. I found out that not only is DishNetwork a LOT cheaper for their TurboHD package but they are run by the same people it started with where as DirectTV has gone through many different owners and policy changes. I just like Dish's TurboHD service that gurantees every channel is 720p . And their top of the line DVR / receiver can be centralized and used on multiple TV's, it can also output SD TV if you have SD tv's in the house too which I do, i only have 1 HDTV and like 3 SDTVs. Anyway if I go with a dish setup, it's going to be DishNetowrk. But i think at first i'm going to try and pick up over the air HDTV instead. Even as good as i think DishNet is, they still can't come close to the bandwidth OTA broadcasts have available to them and OTA is free. So that's what i'm going to try when i get into the new place.
TheCarnivalAngel's picture
Submitted by TheCarnivalAngel on Sat, 10/04/2008 - 18:57
I can't stand that damned lag either man. Pulling up a menu takes forever it seems! Kinda like the 360 when you hit the middle button. I like my stuff fluid and fast, much like my bowel movements!
CrypticCat's picture
Submitted by CrypticCat on Sun, 10/05/2008 - 02:38
The extended warranty only extends to the RROD. anything else will cost $99 to repair on your 360, so it's better to just buy a brand-spanking new arcade-version and click on your HDD.

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