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RROD

sicrik

Shared on Tue, 02/03/2009 - 18:12

I got it today, have gotten it off and on for the last week or so, now its done.  Called it in, was directed to do it all on xbox.com, did it and was presented a bill for $94.00.

I bought the console at Best Buy 12/12/06

I thought that microsoft put out a standard 3 year warrenty

why would I pay $94 for a repair, when I can buy a brand new arcade for $60 more?

Comments

Anonymous's picture
Submitted by Anonymous (not verified) on Wed, 06/22/2011 - 10:26
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Baine's picture
Submitted by Baine on Tue, 07/29/2008 - 10:19
This all seems so familiar....
DreadPirate75's picture
Submitted by DreadPirate75 on Tue, 07/29/2008 - 10:48
My sincere condolences.
pendragon's picture
Submitted by pendragon on Fri, 11/06/2009 - 15:21
Yeah, mine was killed by Fable 2. Well, I can't prove it but, it worked up until I played Fable 2 on it.
MikeTheKnife's picture
Submitted by MikeTheKnife on Tue, 07/29/2008 - 11:26
I put in my repair request through the website. It was basically, 'Are there red rings?' Yes. 'OK we're sending a coffin, have a nice day'. Never had to talk to a single person (which was good because I'd tried to get through three times and each time got stuck in an endless message loop)
ATC_1982's picture
Submitted by ATC_1982 on Thu, 11/06/2008 - 10:10
you mean till your 360 comes back of course.
Caesar's picture
Submitted by Caesar on Thu, 11/06/2008 - 10:50
sorry to hear about your 360
hudsmack's picture
Submitted by hudsmack on Thu, 11/06/2008 - 10:55
I feel your pain, I just packed mine up last night and shipped it off this morning.
VenomRudman's picture
Submitted by VenomRudman on Tue, 07/29/2008 - 13:33
I hear now they just send the label and you have to box it up yourself.
Guardian's picture
Submitted by Guardian on Tue, 02/03/2009 - 18:20
I thought they had extended the warranty to three years for the red ring, too. Tough break, man. You might try calling them again, though I doebt it would do any good.
Mandingo's picture
Submitted by Mandingo on Fri, 12/05/2008 - 08:56
You can always un-void your warranty by getting another tamper sticker. A razor and some heat and they peel right off. Of course if you're still in warranty its easier to just send it in.... been there done that. Both.
pp2's picture
Submitted by pp2 on Tue, 11/13/2007 - 21:50
Ouch, sorry for your loss. Mine might be close to joining your's. That'll make 5 confirmed kills for me. On the bright side, MS has always been pretty good about getting everything taken care of, though its been a bit over a year for me. I would press and make sure you get some kind of freebie for your trouble. :)
LtBlarg's picture
Submitted by LtBlarg on Tue, 02/03/2009 - 18:57
I think you should be covered. http://www.gamespot.com/news/6173633.html
meemoos's picture
Submitted by meemoos on Tue, 02/03/2009 - 19:06
sounds like you only got 1 ring out of 4, which equals $94 and some change.
TANK's picture
Submitted by TANK on Fri, 12/05/2008 - 10:59
It only works on certain RRoD causes, not all of them. So if it doesn't work, your RRoD may not be CPU related , it could be ram related or GPU related.
Lucent97's picture
Submitted by Lucent97 on Tue, 11/13/2007 - 22:16
Sorry to hear that, hopefully your 360 will be resurrected for Burnout Paradise. Meanwhile, got anything new for the wii?
Retrogirl546's picture
Submitted by Retrogirl546 on Tue, 11/13/2007 - 22:20
I just called and got someone immediately. He was very polite and apologized and knew how frustrating it could be. Had me pop the hard drive off and try turning it on for troubleshooting (I'd already seen it go RROD, come back up, then RROD again). Confirmed it was broken, gave me my number and said the box is on its way. I've had the feeling it was going to happen for a while so I'm planning on getting a second tomorrow. I'll get the free month of live. When I asked what would happen to my downloads/xbla games if I don't get my console back he said something about the registration transferring to the new one. Be interesting to see if that really happens.
LuxDevil67's picture
Submitted by LuxDevil67 on Tue, 02/03/2009 - 19:20
the $94 is to get the possum smell off.
Retrogirl546's picture
Submitted by Retrogirl546 on Tue, 11/13/2007 - 22:22
yes just got Mario Galazy today but haven't tried it yet.
sicrik's picture
Submitted by sicrik on Tue, 02/03/2009 - 19:33
Durty called, used her charm, got it all taken care of for free.
pp2's picture
Submitted by pp2 on Tue, 11/13/2007 - 22:26
What they did for me was I had to create a silver account and they put the points on that. Its only a good idea if the console doesn't die again. If this current one goes, they have to reimburse me on probably another new silver account. But glad you at least got someone who spoke english when you called. Sometimes that in itself is a challenge. Me: I want to speak to someone else Typical MS rep: Why? Me: Because I can't fucking understand you, and you apparently cannot understand me.
shred1's picture
Submitted by shred1 on Tue, 02/03/2009 - 19:39
Charm?Is that what they call it now? :-)
Errant_Buddha's picture
Submitted by Errant_Buddha on Wed, 11/14/2007 - 00:50
My condolences… I had one RROD and another RROD scare. It definitely sucks. From what I understand, the XBLA downloads are tied both to you system and to your profile. So, now that you've lost your system, you will have to be logged into your profile to play XBLA downloads purchased on your old system. It's more of a pain in the butt than it sounds. My son can no longer play a number of downloads I purchased, since they're tied to my gamer tag, not his. I hope you get a quick turnaround on your 360. I'm thinking of picking up Super Mario Galaxy this weekend. I'm curious to hear how it is.
ImaginaryEngr76's picture
Submitted by ImaginaryEngr76 on Wed, 11/14/2007 - 06:00
Bummer... I just got my unit back this week that RRoD'ed right after Halo 3 came out - it took just under a month from when I called until another unit came back. They couldn't fix my launch unit, so they just sent me another one, which was oddly manufactured in September of 2006. I picked up a Arcade unit to bide the time until they fixed my other one. I think I'll just keep using it, because it's got an HDMI port on it. They also didn't transfer my downloads to the serial number of the new console, so I have to be logged in to Live to play my stuff. I suppose I could remedy that with a complaint call, but I'm tired of dealing with them. Here's hoping they get your system back to you quickly!
Lucent97's picture
Submitted by Lucent97 on Wed, 11/14/2007 - 06:58
yeah downloads are connected to the gamertag that downloaded them *and* the console they were downloaded onto. So your other tag will not have to access the content it used to. I had to do a lot of re-downloading. for the xbla games, i deleted them and then re-downloaded them and i was fine. right now, gf has my launch and i have an arcade with her old 20 gig hard drive. and hdmi is so worth it, 1080i spoils you. LOL
sjam613's picture
Submitted by sjam613 on Wed, 11/14/2007 - 07:54
Sorry to hear that Retro.
Durty's picture
Submitted by Durty on Tue, 02/03/2009 - 21:50
It's called Pussy Power!! :D
Retrogirl546's picture
Submitted by Retrogirl546 on Wed, 11/14/2007 - 09:46
Thanks guys. I'm going to get a new system today with the hdmi and keep the old one as a spare and let my bf borrow it so he can see if he likes it or not. I was surprised the customer service guy said they'd transfer ownership to the new console if I don't get mine back. I wasn't about to contradict him because based on stories I've read on the boards I doubt it. Figure I'll just wait and see what I wind up with when it comes back.
meemoos's picture
Submitted by meemoos on Mon, 03/17/2008 - 20:38
BUmmmER!! We had many xbox (180's). One for "on the road" (husband is ARMY). One in each T.V room. ( We only have 2 360's)--learned our lesson ; ) ANyone want to buy an old 180??
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