Are you kidding me?

Spooky

Shared on Fri, 05/27/2011 - 18:02

 Okay I'm pissed...

So I call xbox support to follow up on my issue from my last blog entry and I am told the case wasn't submitted properly and it is sitting in the wrong queue.  This is fucking horseshit, and I demand to talk to whoever I need to so I can get this fixed.  I get a supervisor on the phone and she assures me everything is correct now, just like I was told the last 8 times I have called.  

The supervisor "Morgan" tells me that she doesn't have any place to transfer me, so I tell her to have her supervisor call me and have the "fraud" team call me to ensure it gets in the right queue and they have it.

 

Anyone have any connections with xbox that could help out with this mess? 

Comments

ATC_1982's picture
Submitted by ATC_1982 on Fri, 05/27/2011 - 19:03
use twitter with @xboxsupport
Spooky's picture
Submitted by Spooky on Fri, 05/27/2011 - 19:04
I will try that thanks.
doodirock's picture
Submitted by doodirock on Fri, 05/27/2011 - 19:42
Have to agree. @xboxsupport is actually pretty helpful especially when you are bitching to the public.
Spooky's picture
Submitted by Spooky on Fri, 05/27/2011 - 19:50
Can message them if they arent following you?
Spooky's picture
Submitted by Spooky on Fri, 05/27/2011 - 19:52
*Can I message them if they arent following me?

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