NYKO sells 500,000 Intercoolers to worry some Xbox 360 owners since the first rumors of overheating issues began.
NYKO released the Intercooler a few months after the Xbox360 released. After all of the reports that the Xbox360 was failing because of heat, Nyko was quick to release a product out that would help reduce the problem of heat build up. To date Nyko has shipped more than 500,000 Intercooler units. Since there's some 5 million Xbox360's out there, 1/10th of them have Intercoolers on them. The success hasn't come without some failures though much like any first generation consumer electronic product, there's a small failure rate.
There have been some cases with the first generation Intercoolers shorting out. The first generation ones come in a blister pack and have an on/off switch. A power spike in some cases can short out the on/off switch and that can cause various problems. It can short out your Xbox360 and cause it to fail or it can actually melt the Intercooler to your Xbox360. In either case Nyko has a customer service department that puts to shame every other consumer electronic company I've ever delt with. If the Intercooler makes your Xbox360 fail, you call Nyko up and open a ticket and then send them your Xbox360 with failed Intercooler. The few people I know of who have had this happen were sent back a new Xbox360 and a new latest generation Intercooler within 5 days. This service smokes Microsoft's weeks long waiting period just for a coffin then another week waiting for a refurbished Xbox360 back that will most likely die within two weeks.
Nyko has since fixed the problem with the Intercooler. The latest edition ones come in printed cardboard boxes. So if you're in the store looking to pick up an Intercooler and have a choice between a blister pack and a cardboard box one, get the one in the cardboard box. I've noticed in various places that they have both out on the shelves. The Intercoolers in the cardboard boxes do not have an on/off switch which should eliminate the shorting out problems and as a bonus people who have them have said the fans are quieter.
From personal experience, I have had an Intercooler on my launch Xbox360 since the Intercooler has been available. While I read story after story about launch units going defective, mine still is ready to serve. It's lasted through all the 'system killer' games to date that make the system work hard and cause the untimely death of some Xbox360's. I'd like to think this is in no small part because of having the Nyko Intercooler keeping my system chilled. The only negative thing I've read from some reviews on the Intercooler that I actually do agree with is that it would be better if it had it's own power brick rather than grabbing power from the Xbox360's main line. So far though after nine months of service, my Xbox360 is running great with the Intercooler on the back.
There have been some cases with the first generation Intercoolers shorting out. The first generation ones come in a blister pack and have an on/off switch. A power spike in some cases can short out the on/off switch and that can cause various problems. It can short out your Xbox360 and cause it to fail or it can actually melt the Intercooler to your Xbox360. In either case Nyko has a customer service department that puts to shame every other consumer electronic company I've ever delt with. If the Intercooler makes your Xbox360 fail, you call Nyko up and open a ticket and then send them your Xbox360 with failed Intercooler. The few people I know of who have had this happen were sent back a new Xbox360 and a new latest generation Intercooler within 5 days. This service smokes Microsoft's weeks long waiting period just for a coffin then another week waiting for a refurbished Xbox360 back that will most likely die within two weeks.
Nyko has since fixed the problem with the Intercooler. The latest edition ones come in printed cardboard boxes. So if you're in the store looking to pick up an Intercooler and have a choice between a blister pack and a cardboard box one, get the one in the cardboard box. I've noticed in various places that they have both out on the shelves. The Intercoolers in the cardboard boxes do not have an on/off switch which should eliminate the shorting out problems and as a bonus people who have them have said the fans are quieter.
From personal experience, I have had an Intercooler on my launch Xbox360 since the Intercooler has been available. While I read story after story about launch units going defective, mine still is ready to serve. It's lasted through all the 'system killer' games to date that make the system work hard and cause the untimely death of some Xbox360's. I'd like to think this is in no small part because of having the Nyko Intercooler keeping my system chilled. The only negative thing I've read from some reviews on the Intercooler that I actually do agree with is that it would be better if it had it's own power brick rather than grabbing power from the Xbox360's main line. So far though after nine months of service, my Xbox360 is running great with the Intercooler on the back.
