LOSTRO
Shared on Mon, 11/05/2007 - 22:35So yea i have had a Sprint account for some years now always been good till last few weeks. i had a Samsung a900m phone that started having battery issues when even fully charged the phone would turn off by itself after a few seconds idle. well i go to get it fixed and end up gettin it replaced with a Motorola razr v3m i think is the model. lady says it will be mailed to me and this is on about Oct 20th. well about 2 weeks go by. its now Nov i call up the store wondering where my phone is lady says they have it. im like OK, she says they have had it since the 23rd and in my mind im like WTF. i ask her well i was told the phone was to be mailed to me and since u guys have had it since the 23rd why was i never called. her reply i dont know. so i just hanged up the phone put some pants and shoes on and drove to the store.
i get there im helped right away as no one is in the store. lady gets phone out xfers my numbers and stuff and hands me the new phone. i open it to check it out before i leave the store and " Umm why is there no service?" damn hippie never programed the phone. ok she programs it and hands it back to me. so again i open it back up and check it out and as im doin so she begins to help out another customer. "HEY WTF is my charger for this phone?" is my next question to the hippie since she forget to give me one like i can survive with a phone that has like 10 minutes standbye left in it and the charger didnt come in the box with the phone. well i get it go home have everything i need. plug the charger in right as i walk in the door. UNABLE TO CHARGE is what shows on the screen. damn hippie gives me a home charger for a BlackBerry phone. well pants and shoes back on so i can drive back up. As soon as i get there they are now closed. so i ended up showing up the next day before i got to be at work.
now i got the right charger went to work got home and let the phone get a full charge before i did anything with it. after it is fully charged i turn it on check any messages anyone might have sent me and try the net on it as i want to try COD4 mobile game. well the phone wont connect to the internet at all i follow some troubleshooting guides from Sprint site it doesnt work. well now pants and shoes back on for another drive to the store. have a guy i think is the manager as he is the oldest person there try to get it fixed. he contacts tech support blah blah blah still no net says they put a tech ticket on it and maybe 36-48hr turn around on resolving the issue.
today get a msg from tech support. i return the call as i was on my throne making some new laws. i do every step tech tells me to do and in between each step im placed on hold from 10-15 min each time. after all the steps are done the same things i have seen the tech support guy made the manager at the store do im told to just take it to a repair center. well as u might have figured this part out by now. pants and shoes go back on and off i go to sit for almost an hour and half as the tech guy goes thru the same dog tricks me and the manager at the store have gone thru. until im finally told go back to store and have the phone replaced well now i feel like killing someone in CoD4 which only angers me more since i havent recieved my Voucher from Best Buy yet for a new 360.
i get back to the store tell em to replace it since net doesnt work. now they put in the order for another phone after a number stupid questions. its like the ppl at the store have the memory of goldfish(4sec). as i have been in there just about 4 times in the past 3 days. im really not liking the whole thing esp since the replacement phone i got was a refurbished phone and i knew something would probably be wrong when i saw the lady pulling the phone out of a brown box when i 1st picked it up. as one of my past jobs was repairing defects on celphones, such as breaks, cracks,scratches and such. so i knew what that lil box was. end of my sprint rant atm until i get my new refurbished phone :(
just noticed somehow a past blog i had got deleted somehow owell.
on a brighter note i got my copy of CoD4 w/poster after my trip to Sprint but its just sitting there teasing me where my 360 would be sitting at.
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