Consumer Reports was/is right...

I am going to change paths starting tomorrow, I am going with a different cell provider.

I have been with "THEM" for 15 years as of June 2007. I know this is not something "THEY" want to hear, but I was a LOYAL customer who paid my bills on time, never called customer service, and generally was the perfect customer.

Without going into detail, the company who I was with, well, after two or three 2 hour conversations, the last ended in shouting on my part, I decided  to switch services.

What gets to me the most is that after years of being a great customer, I get treated poorly. My years, and years of on time payment, and never contacting customer service... counted for nothing. Even as I said to the last supervisor, that if I cost them one customer, they would be better off to just do the right thing by me, fell on deaf ears.

I am a little apprehensive about having a new cell carrier, but hey, things are looking up.

Speedbyrd