No such agency

So, February came and I didn’t get my PA registration card.  I didn’t even think of it until it was too late.  So I called PennDot and asked what the dillyo, and apparently someone had rebuilt the odometer on my car.  Strange that no one else has brought this up before. 

 
Fine.  What can I do to get past this and get my car registered? 

 
“Oh, sorry sir.  We can’t see the files at this office, we don’t know exactly why it is flagged.  We’ll put in a request to the system and someone will call you in 3 days.”

 
So 3 days go by and I call again. 

 
“sorry sir, we don’t know why they haven’t called, would you like to put in another request or maybe speak to a supervisor?”

 
Sure why not.  The supervisor proceeds to tell me that they don’t know crap.  The have no way to contact their e-fuck-up department.  Apparently there is an imaginary group of people somewhere in an imaginary building that sneak into the Penndot computers at night and reads/responds to problems.  Supervisor shaniqua continues to tell me that I need to calm down, this is only my first request and that usually it takes 3 requests to get a response.

 
Seriously!???  You want people to call, wait 3 days rinse and repeat 3 times before you respond? So that is a minimum of 9 business days, add in weekends and its almost 2 weeks.  What a freaking joke.

 
So after more bitching and cynicism on my part she said that she put in a super duper high priority request and promised that they would call today.  We’ll see.

 
Meanwhile I’m 2 weeks into an expired registration and inspection with no end in site.  I basically have no recourse if these people decide never to call me.  Anyone want to buy a Hyundai with seemingly low miles?