XBL Customer support: so far so good

Well... this is gonna sounds STOOPID but I DL'd stuff... can't find it. It's a theme (yes, a waste of $$$ but it's my man's $$$, so who cares?). Checked all the usual suspect: it says I DL'd it, it's not in the active DL and it's not in my theme list.

Got some nice guy on the phone, very professional... it's sort of funny: you can tell that they are trained up the whoo-ha on how to be a good phone customer service person. "If I am understanding you correctly..." "Can I call you Marcie?" stuff like that.

Well, I jsut had to go into my DL history and re-DL the theme. kewl!

Other than that, it's insanity in Ottawa. We had our first major snow storm: 25 cm of snow right at the wrong time of day. On top of that there is a transit strike: no buses this AM. Basically, when the radio came on this AM, the lovely traffic guy told me that everything was already backed up. Now: I actually live in Barrhaven, which is South of Ottawa, by quite a bit... There are only 3 roads out and only 1 of those is double lanes. Barrhaven is also a bit of a boom town: seeing as housing in Ottawa will run you over $400,000... Barhaven... $250,000. Point is: tons of slush+ tons of regular traffic + 20% more cars on the road = over an hour late and a husband who didn't even bother going in.

Erica and Daddy have chosen Pirate names for the three of us: Guess who is who. There is a Captain Snotbubble, Captain Coffebreath and Captain Meowmeowmeow