thejokell
Shared on Thu, 02/26/2009 - 11:13Saw this open letter to Capcom posted on CheapAssGamer.com - really expresses a lot of what I think is currently wrong with the way companies handle DLC. Here's what Cheapy wrote:
Dear Capcom,
I'm writing this open letter to let you know that I won't be buying any of your Street Fighter IV downloadable costume packs.
Like many Street Fighter fans, I've dumped a lot of money into your franchise. I've spent an incredible amount of time and quarters on your arcade versions and have purchased home console versions too.
Despite it's problems, I'm having a lot of fun with your latest version, Street Fighter IV. The gameplay brings back a lot of fond memories I've had for the earlier games, yet includes plenty of new stuff to add some depth and keep things interesting.
Two weeks before the release of Street Fighter IV, you announced the details of 5 x $4 downloadable costume packs, the first of which was available on the games release date, with more coming during the subsequent 4 weeks.
I believe it to be extremely bad form for you to release and plan so much downloadable content so close to the games release date. This is especially true considering the title's online play shortcomings.
Are you aware that the online play for the $60 Street Fighter IV is vastly inferior to its $15 XBLA/PSN cousin, Super Street Fighter II Turbo HD Remix? Instead of planning how to suck an extra $20 out of your devoted fans, perhaps you could have included a lobby/quarter match system like SFIITHDR. Also, it's incredibly time consuming to get an online match going. Your developers seemed to not understand the concept underlying the "Quick Match" option and I bet one could download all 5 costume packs faster than launching a single ranked match. I spend as much time looking for matches as I do fighting in them. Just Google "street fighter quick match" to find plenty of complaints.
I recently purchased the $8 Legendary Car Pack for Burnout Paradise, which is basically new costumes for cars. How is that different you ask? Their game came out over a year ago, and during the last year, Criterion Games has spent a lot of time fine-tuning their product and adding new FREE content. Because of their vast efforts, I didn't feel too guilty splurging.
Capcom (and other guilty publishers), your customers who pre-ordered and/or purchased your games at full price at release are being punished with incomplete products when we should be rewarded for supporting you. Maybe next time we'll just wait for the inevitable price drops or buy the games used at a discount. We can use the money saved to reassemble which was broken apart to maximize profits.
Love,
CheapyD
I wish more companies would concentrate on getting out finished product than worrying about what additional income they can get right after sale. And the worst are the ones that only sell you an unlock for content on the disc. WTF is that about?
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