codemonkey
Shared on Mon, 02/26/2007 - 10:00I had to blog this, because it just needs to be said. A week or so ago I mentioned how my wifes company, techdiversions, was scammed out of an Xbox 360 using credit card fraud. For a big company, writing off an Xbox 360 might be easy to adjust as a tax-write off. For a company like ours - it's a huge kick in the pants.
For us to make back the price of USD $490 (total cost with shipping "next day") we would have to sell 98 copies of Wii Play. We've sold 35 so far this month and we were extremely happy with those results - until the 360 theft. So we've been trying to figure out how to make up the loss quickly.
Then, this morning we get a call. It's from some random lady in WI that said she received an Xbox 360 with our company name and phone number. She called us to tell us she received an Xbox 360 with a bag of stamps that said "please ship to Africa" and had the address. Thinking it was some type of scam, she didn't do as instructed but called us instead.
She said she'd like to return it to us, and she has plenty of stamps to do so! This means we can re-stock the extremely expensive product - without worry - and credit her account back so that we don't have to have Visa do a "charge back" which will cost us USD $30.00 extra.
She didn't have to do that - she could have kept it, or sold it, or even followed the sketchy instructions. But instead, she helps a little company working out of there house. Simply awesome.
[update] We found out she first called the FBI - they told her to keep the stuff. What use are they again?
CodeMonkey
PS: She also received four other random items (not from us) to ship to Africa. WTF?
For us to make back the price of USD $490 (total cost with shipping "next day") we would have to sell 98 copies of Wii Play. We've sold 35 so far this month and we were extremely happy with those results - until the 360 theft. So we've been trying to figure out how to make up the loss quickly.
Then, this morning we get a call. It's from some random lady in WI that said she received an Xbox 360 with our company name and phone number. She called us to tell us she received an Xbox 360 with a bag of stamps that said "please ship to Africa" and had the address. Thinking it was some type of scam, she didn't do as instructed but called us instead.
She said she'd like to return it to us, and she has plenty of stamps to do so! This means we can re-stock the extremely expensive product - without worry - and credit her account back so that we don't have to have Visa do a "charge back" which will cost us USD $30.00 extra.
She didn't have to do that - she could have kept it, or sold it, or even followed the sketchy instructions. But instead, she helps a little company working out of there house. Simply awesome.
[update] We found out she first called the FBI - they told her to keep the stuff. What use are they again?
CodeMonkey
PS: She also received four other random items (not from us) to ship to Africa. WTF?
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Comments
Submitted by Gatsu on Mon, 02/26/2007 - 10:23
Submitted by DrTHE0P0LIS on Mon, 02/26/2007 - 10:29
Submitted by YEM on Mon, 02/26/2007 - 11:09
Submitted by Falelorn on Mon, 02/26/2007 - 10:02
Submitted by Devonsangel on Mon, 02/26/2007 - 10:05
Submitted by DreadPirate75 on Tue, 03/06/2007 - 15:26