I have no real internet

So my modem has been going on and offline every 10-29 min for the last month or so. i have had 2 modems, 3 routers, 18 service calls, 1 new line, and 2 technicians to my condo. Each time I try to get something fixed, the problem only gets worse. Whats more annoying is I dont get to play many online games anymore. Sure there is still WoW but even that is getting to be a pain to play. I dont dare play on XBL because getting dropped means I have to reboot all my devices and its just a complete pain in teh ass. Even working on the site has become impossible with every other attempt to connect is met with a disconnection notice.

So why is it so hard to get some real technical assistance with companies like Comcast. Why do I have to re-tell my story to a different person every time I call? Even while writing this blog I had to reboot my modem 2 times! The sad part is that Comcast is pretty much a monopoly in Chicago, I have no other way of connecting to the Internet unless I want to pay DSL costs of $150 a month. So here I sit with no connection, no options, and no resolution in sight. Its sad to say this, but as a person who relies on the Internet for his lively hood, I am almost forced to move if the issue doesn't get resolve. The whole thing makes me want to punt a kitten.

/end rant