the saga::

Ok it began the day before yesterday with the phone acting up..... now with anyone else this would be a simple fix to call the phone people and fix it... however over the last 17 months since we purchased the house they have come out 11 times... I take notes of everything~! anyway i sigh but call report an issue with the digital phone and ComCrap says they will be here 8/8/07 between 8 and 4 pm.. lol there goes my day yet again.. they come out search my house top to bottom and say its not an inside issue... well great ok walk outside to have him report its a line issue... outside between the box and amp box down the street .. they will have to dig to fix ... fine i dont much care as long as i can work online and the kids can watch tv...  ok so i go out run errands go to dinner come home to NO SERVICE of any kind!!! MIND you the "open ticket" apparent lingo for a fix it issue.... for the PHONE... nothing else.. NOW HERES where it gets ugly... 3 hours and 34 mins was spent on the phone with um.... less than intelligent people explaining ridiculous theories on what could be wrong... never once offering a solution... till i got down right indignant and had them explain a small tutorial on how to set up my connection from scratch... so last night i got to finish a fraction of my work while luney drove around and stalked out wifi to sync his PDA for work LOL amusing within its self... and my KIDS WHERE so far up my ass because GOD for bid they dont watch tv for a few hours before bed.... I wake up this morning to hear a message saying.. this is comcast we'd like to hear how our visit went... be sure to call in and take our survey as soon as possible Hope we resolved your problem.. have a good day..  ARE they KIDDING? jeesus christ... i think cable companies drive people to drink