WTF; my character is lost forever after saving ?????

I haven't had the luxury of playing the game as much as most people; due to the fact I'm in Med School and busy as hell. But hey it's my Canadian Thanksgiving and I figure I have some time to actually get my Warlock to Level 20, so I'm about 19 and a half and saved my game and logged off last night.

Well guess what happened???? the fucking game will not boot up my character at all; keeps saying cannot connect to the server, but yet I can go and create a brand new character with absolutely no problems whatsoever, am I the only one that has experienced this problem???

I'm about ready to take the game back to EB Games and cash it in for credit; I certainly don't have the f@#$ing patience starting all over again; plus the online component to the game is garbage, I played crucible match on Saturday at Level 15 and taking on people Levels 25 or higher, and not only held my own, was the top scorer and helped my team win the match, and what did I get, that's right absolutely jack shit.