"kim"

 

I  know out sourcing is a fact of life.. keeps cost down.. ((supposedly))

I know they are trained to reiterate EVERY god damn thing I say.  Almost to placate me, like i know I speak with an accent but look i can hear.

I understand they have NO training in the particular field to which they are answering phones for.

I know they make 4.50 an hour and could give a rats ass about my issues.

I do know " let me place you on hold while i speak with my supervisor" is code for Im going to pee brb.

I am very aware you mock me while im on mute with your cubicle buddies.

 

BUT what I can not stand for anymore is the friggen insult By  claiming they are ... MICHELLE... JIM..... DAVE... or JOE. for god fucking sake do not insult my intelligence any further by thinking I cant pronounce your damn name.. if it has syllables and letters chances are I can sound it the fuck out!!!!!  try me.

 

Sorry several hours on the phone with "kim" set me over the edge,