Xbox One Still Broke After Warranty "Repair"
#1
Fri, 02/06/2015 - 23:14
Xbox One Still Broke After Warranty "Repair"
So I'm having issues with the bluray drive on my XB1. I setup the warranty repair process online, drove an hour and a half to the closest applicable FedEx (I live in the mountains), and have been without my Xbox One for some time now. I just got it back today along with a letter that basically says "We found nothing wrong with your Xbox One so we didn't make any repairs". How could they have not noticed this:
Seriously?
So I just got done chatting with "Jake M." on the Xbox support website and have now started a second warranty process. If it comes back again with the same letter... I'll have no idea what to do, really, but I won't be very happy.
Ugh.
Sorry to hear you are being bamboozled by mentally incompetent and non-existent auditory range people....Post the video on You Tube....With something like....Microsoft's Response..."NUTTINS' WONG"!!
P.(arcell)S...This will be added to the "LONG LIST" of Microsoft's Arrogant Black-Eyed Gaffes..
I have this issue as well and after looking at vaious site on the web, it is quite common, as is the response you received from MS. What I do is as the drive grabs the disc, I hold it for a few seconds before it goes in and this works once in a while.
I haven't sent mine in as I doubt they wil find "anything wrong" with it. It's still usable but I am wwaiting for the drive to die (or get close to my warranty expiration at Best Buy) and then do a warranty swap at Best Buy since I bought it there with the extended warranty.